Privacy Policy

LAST UPDATED: September 18, 2024

This Privacy Policy informs you of the privacy practices of Bon Secour Fisheries. Bon Secour Fisheries, Inc. (together with our affiliates, “we”, “us”, and “our”) respects the privacy of your personal information. We are committed to complying with this Privacy Policy which describes what information we collect about you and others, including how we collect it, how we use it, with whom we may share it and what choices you have regarding our use of your information.

This Privacy Policy applies to information collected on our website located at https://www.bonsecourfisheries.com or any mobile or online offering that we control that links this Privacy Policy in the brick-and-mortar stores that we operate, and otherwise when you contact us.

The term “Personal Information” as used in this Privacy Policy, means information that relates to or is reasonably capable of being associated with an individual.

This Privacy Policy is subject to change or modification at any time and in our sole discretion. If we make modifications to this Privacy Policy, we will change the “Last Updated” date at the start of this Privacy Policy.

WHAT PERSONAL INFORMATION WE COLLECT
We collect personal information that you voluntarily provide to us through the website, when you order our products, and when you make purchases at our brick-and-mortar stores.

The types of information we may collect from you include:

Account Information, such as your name, email address, password, postal address, phone number, subscription information (if any), delivery preferences and any other data you choose to submit.
Transaction Information, such as the goods you buy, shipping and delivery details, returns, refunds, and cancellations. We may also collect and store limited payment information from you, such as payment card type and payment gateway token, and possibly the last four digits of your card. We do not collect or store complete payment card numbers.

We also automatically collect certain technical information from your electronic device when you access the website, such as:
(a) Public IP address, page views, links clicked and other activity information pertaining to your experience at bonsecourfisheries.com
(b) We collect information about the mobile device you use to access or use on bonsecourfisheries.com such as the hardware model, operating system and version.
(c) We and our marketing partners employ a number of tracking technologies which capture information about your use of bonsecourfisheries.com. They allow us to improve your experience and show areas and features that are popular.

PURCHASING OUR PRODUCTS AND REGISTERING ON OUR WEBSITE
When you make a purchase using a payment card, we collect information for processing and shipping your order, including your name, address, phone number, and payment card information, and the name, address and phone number of your intended recipient. When you become a registered user of our website, you may be able to choose to save your billing information and shipping information as part of your account. We may also collect and store limited payment information from you, such as payment card type and payment gateway token, and possibly the last four digits of your card. We do not collect or store complete payment card numbers. You may view or change your account information at any time by logging in with your email address and password, or by emailing retail@bonsecourfisheries.com.

DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?
Information you provide to us is not sold or shared with third parties that are not part of our web site, sales and marketing team (internal or external) or our business. Information about our customers is used and may be shared with our corporate office and staff to adequately respond to your question, order or request.

COOKIES
When you access our website, we and our third-party providers may place files known as “cookies” on your device. Some cookies allow us and our third-party providers to store your preferences, including your selected U.S. state of residence, and including but not limited to log-in information, and ordering and shipping information. Other cookies allow us and our third-party providers to passively gather certain information about your use of our website, which may include gathering information for the following purposes: statistics collection and analysis, website optimization, analytics (as described below), and market research. We and our third-party providers may collect information that may include your Internet Protocol (IP) address, the operating system type used by your electronic device, browser type, and the address of a referring website, if any. We collect this information to improve the quality of your visit to our website for security purposes, including for authentication, to facilitate website navigation and to personalize your experience while visiting the website.

If you choose not to accept certain cookies, you may not have access to certain features of our website. Your browser may be configured to reject cookies or notify you when a cookie is set.

GOOGLE ANALYTICS
Our website may use Google Analytics, a web analysis service provided by Goggle, in order to better understand your use of our website and how we can improve it. Google Analytics collects information such as how often users visit a website, what pages you visit when you do so, and what other websites you used prior to coming to such website. Google Analytics collects only the IP address assigned to you on the date you visit a website, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with your personal information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit a website, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to the website is restricted by Google Analytics Terms of Use. Google utilizes the data collected to track and examine the use of the website, to prepare reports on its activities and share them with other Google services. To more fully understand how Google may use the data it collects on the website, please review “How Google uses information from sites or apps that use our services” (https://policies.google.com/privacy?hl=en).

HOW WE USE YOUR PERSONAL INFORMATION
Bon Secour Fisheries, Inc. and our third-party providers may collect and use personal information in a variety of ways, including:
a) Provide, maintain and improve our website and seafood items.
b) Manage your account and notify you about any updates or administrative messages
c) Respond to your comments, questions, and requests
d) Communicate with you about our products
e) Analyze usage, actions and trends on bonsecourfisheries.com
f) Determine fraudulent transactions or illegal activity
g) For the purposes of sending promotional materials to you
h) We may aggregate your information, without identifying you personally, to obtain statistical and demographic background on our customers.

HOW WE SHARE YOUR PERSONAL INFORMATION
We may share your personal information as permitted or required by applicable legal requirements. We engage third-party providers who may collect or receive your personal information on our behalf. Third-party providers perform functions such as payment processing, operating and supporting the website, analyzing data, or performing marketing or consulting services.

We may also disclose personal information if we are legally required to disclose such information.

In the event that our corporate structure or organization changes, such as in the case of a merger, or being acquired by another company, personal information generally is, and should be expected to be, one of the transferred business assets. Also, if any bankruptcy or reorganization proceeding is brought by or against us, your information may be considered a company asset that may be sold or transferred to a third party.

DO NOT TRACK
Certain state laws require that we indicate whether we honor “Do Not Track” settings in your browser. We adhere to the standards set out in this Privacy Policy and do not monitor or follow any Do Not Track browser requests.

LINKS AND EMBEDDED CONTENT
For your convenience, our website may contain some hyperlinks and embedded content to or from other websites not under our control. We are not responsible for, and this Privacy Policy does not apply to, the privacy practices of those websites or of any companies that we do not own or control, including our affiliated licensees. We cannot be responsible for the privacy practices of any such websites or pages not under our control and we do not endorse any of these websites or pages, the services or products described or offered on such websites or pages, or any of the content or features contained on those websites or pages. We encourage you to seek out and read the privacy policy of each website that you visit and use.

PROMOTIONAL CORRESPONDENCE
We may send you emails with promotional offers. If you would no longer like to receive information, newsletters or other promotional messages from us, please click the link at the bottom of any such email you receive from us and follow the instructions, or alternatively you may contact us at retail@bonsecourfisheries.com with the “Unsubscribe” or “Remove” in the subject line. Your email address will be removed from our marketing list, as required by applicable law.

INTEREST-BASED ADS
We may use online advertising, like Google, to provide analytics services on our behalf. These businesses may gather information about your use of bonsecourfisheries.com, browser type, number of pages viewed, time spent on pages, links clicked, and conversion data by utilizing Google Analytics.

We may send promotional and non-promotional push messages or notifications to your smartphone with your permission. These communications may be switched off at any moment by altering the settings on your phone or using our mobile applications.

CHANGES TO OUR PRIVACY POLICY
We may change this Privacy Policy at any time. The most recent version of the Privacy Policy is reflected by the version date located at the top of this Privacy Policy. All updates to our Privacy Policy will be effective immediately upon notice thereof, which we may give by any means, including, but not limited to, by posting a revised version of this Privacy Policy or other notice on the website.

WEBSITE SECURITY
We take reasonable measures to secure and protect information transmitted via or stored on the website or other systems. Nevertheless, no security system is impenetrable. We cannot guarantee that the information that users of the website or our other systems may happen to transmit or otherwise supply will be totally secure.

Your account information is protected by the password you create on our website. Please protect the confidentiality of that password and do not disclose it to any third parties. All activity that takes place in your account will be deemed to be authorized by you.

VISITING THE SYSTEM FROM OUTSIDE THE UNITED STATES
The website is not intended for visitors outside the United States. If you are visiting the website, or any part thereof, from outside of the United States, please be aware that your information may be transferred to, stored or processed in the United States and those third parties with whom we share such information, as described in this Privacy Policy.

CONTACT US
If you have any questions about this Privacy Policy, please contact us via email at retail@bonsecourfisheries.com.